At 365 Financial, we value our customers. We will always aim to be fair and responsive. If you have a complaint, you have the right to expect that we will handle it in a friendly and professional way.

When we receive a complaint, we look on it as valuable feedback that may help us to improve the services we offer and to ensure your needs are met in a satisfactory and appropriate manner.

If you wish to make a complaint, just write to us at the following address:

Customer Dispute Resolution
365 Financial
PO Box R637
Royal Exchange
NSW 1225

or Fax to 1300 67 21 21


We always welcome compliments on our service, and it helps us to recognise the efforts of our team –